• Inside Sales

    Sede IT-Cabiate(CO)
    ID lavoro
    11669
    N. di posizioni aperte
    1
    Funzione aziendale
    Servizi al consumatore/Assistenza
  • Panoramica

    Contribute to a Safer, More Secure, and More Sustainable World.

     

    At UL, we know why we come to work.

    Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market.

    We are proud that the work we do every day has a meaningful contribution to society. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too. 

     

    Join our Team and make the difference!

     

    This is our Normal

     

    Responsabilità

    Come and join our Company to support and enhance the overall UL experience for internal and external customers.

     

    You will have specific accounts assigned under your responsibility.

     

    Activities include but are not limited to:

    • Coordinating and developing customer relationships by handling customer inquiries on non-technical topics such as My Home, invoicing, label and inspection, etc;
    • Opening new projects and supporting a smooth communication between customers and UL department(s);
    • Communicating with clients and UL employees in order to clarify information pertinent to the customer request;
    • Partnering with UL Engineering and Laboratory staff to address technical inquiries;
    • Working with sales staff to formulate service quotes for new work orders;
    • Understanding the needs of customers and propose to customers the complete range of UL services that could benefit them;
    • Measuring and monitoring customer satisfaction through customer satisfaction reviews and follows up on concerns;
    • Using system software for document management, correspondence, file management, technical reports, and product descriptions.

    Qualifiche

    • University degree in business administration (or related discipline)
    • One year of customer service/sales experience
    • Strong communication and influencing skills
    • Customer service attitude
    • Fluent English and Italian

    Opzioni

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